Overall Satisfaction with Dialpad Talk
We use Dialpad Talk for calls and information from customers. The product allows me to take calls no matter where I am as well as respond by text. I also receive a typed document of the call for our records.
- The ability to take calls wherever I am
- The ease of seeing who called and recording
- The ability to build a calling list
- We have not used Dialpad for conference calls, as of yet
- The ability to take calls outside the office
- Recordings
- We are a new IT company and having the ability to be flexible, using the latest technology for us and our customers is important.
Their customer service was very poor. I never had the opportunity to speak directly with a rep, it was done through a live chat or email.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes