Dialpad Talk for the win!
August 30, 2022
Dialpad Talk for the win!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
The Dialpad Talk system has been incredibly helpful and resourceful for us here at Big Brothers Big Sisters. Along with just being a reliable telephone system, we've been able to integrate all of our clients records into our Salesforce program, almost seamlessly! So, along with the transcription technology, the program's done really well of keeping track of our call log history, and helping us better organize our interactions with the lovely people we service on a day-to-day business.
- Integrating to database software (Saleforce)
- Providing clear telephone communication
- transcribing phone calls with about 80% accuracy
- Better transcription, specifically for more inclusive languages, names, and locations of the region the caller is based in
- available on multiple platforms
- transcription technology
- Transcription tech has afforded better documentation for our Salesforce notes
- Easier to make calls from anywhere at any time.
- Provided more opportunities to service our clients
Why Google Voice has some neat features, it really isn't designed for the purposes of providing efficiency in a workplace setting. Dialpad Talk has really made it easier for employees to focus more on providing effective solutions and services to our clients, and less focus on keeping track of notes and documentation, as the product's features has made it easier to access past conversations and keeping track of important information.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes