Fax services can be improved, but overall a great investment
October 03, 2022

Fax services can be improved, but overall a great investment

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We don't have a fax machine or a business phone, and this app is the solution. This app allows me to use my cellphone (Different number) to send and receive calls and text. I also get to digitalize my fax. I just scan or better yet, save the document I want to fax without having to ever print it. Likewise, I receive my fax digitally and it's up to me if I want to print it. Also, since there is an app, I don't have to use my phone, I can use my laptop, tablet, or even alternate. I would love to see improvement in the product when it comes to faxing such as more categories, so I don't have to go in and individually click on EVERY FAX to know if it was successfully sent, or if it it's incoming or outgoing fax.

Pros

  • Use on any device
  • Secure log in
  • Everything is digital

Cons

  • You have to check each fax individually to confirm success or failure
  • Can't organize/categorize fax
  • Can't transfer out fax number
  • Phone service
  • Fax service
  • No financial obligations
  • saved money using Dialpad Talk
  • Can use on the go

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

No

Individuals, startups, growing businesses, Small offices, for short term use. I wouldn't recommend the fax services for offices receiving high volumes of fax or those the need to send high volume of fax unless it's a short period.

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