Dialpad Talk for SMB is a No Brainer
October 03, 2022
Dialpad Talk for SMB is a No Brainer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
We are a sales organization and rely on the phone all day every day. Dialpad Talk replaced another VoIP solution we had that became too expensive. The fact it integrates so tightly with Google Workspace is awesome. I was not sure about only having chat support, but honestly, it's better than dealing with someone offshore that you have a hard time understanding.
- Voice Calls
- Virtual PBX
- Mobile App
- Fax included - a lot of competitors offer this and its included in the price
- Integrating a "Slack"-like or "MS Teams"-like Group chat feature
- Integrate Video Meetings (Zoom of Google Meet) into the Voice Application
- Dynamic Caller ID for outbound calls
- Cost
- Ease of Use
- Simplicity
Better User Interface with Dialpad Talk for the application. However, RingCentral has unified phone numbers where your voice line is also your fax line. DialPad uses a 3rd party (HelloFax) and adds a margin to the cost to make a profit. Dialpad Talk just needs to develop their own fax software and include it in the cost of its service.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes