A Great Product for an Affordable Price
Overall Satisfaction with Dialpad Talk
Dialpad Talk is way cheaper than a landline, and managing phone trees and call handling is a breeze. We used it to replace our old landline, and pointed our toll free numbers to the new Dialpad number. It's also easy to set up multiple offices and departments, so we can manage all of our locations from the main office with ease.
Pros
- Cost Efficiency
- Call Routing
- User Management
Cons
- Desktop App settings could be better
- Easier Management of Company Address Book
- Call Routing
- Ease of Use
- Saved money from Landline
- Saved time for easy management
RingCentral Contact Center is more customizable on the backend, but Dialpad Talk is cheaper and easier to use
Do you think Dialpad Connect delivers good value for the price?
Yes
Are you happy with Dialpad Connect's feature set?
Yes
Did Dialpad Connect live up to sales and marketing promises?
Yes
Did implementation of Dialpad Connect go as expected?
Yes
Would you buy Dialpad Connect again?
Yes


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