Quality Software that I couldn't live without
October 24, 2022
Quality Software that I couldn't live without
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
It allows many customers to easily reach customer service representatives and allows our teams to communicate effectively and easily between buildings. It has changed how we communicate for the better I couldn't imagine not having it. Not having it would be like going back to the stone age.
Pros
- Dial between extensions
- Hold queue
- warm Transfer
Cons
- Call recording to personal lines
- Hold Queue
- Extensions
- No more busy signal
- Easy communications between coworkers
Do you think Dialpad Connect delivers good value for the price?
Yes
Are you happy with Dialpad Connect's feature set?
Yes
Did Dialpad Connect live up to sales and marketing promises?
Yes
Did implementation of Dialpad Connect go as expected?
Yes
Would you buy Dialpad Connect again?
Yes
Using Dialpad Talk
- Commination between department
- fielding customer calls
- Hold queues to place orders
- Leasing support
Comments
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