DialPad Talk Review
October 24, 2022

DialPad Talk Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad Talk is great coming from a previous position where I had to have a physical phone to connect with customers however we seem always have issues and updates with the program the latest update has been causing some trouble among my small team but we have sent tickets on the matter and we hope it shall be fixed soon other wise it is a great program and its good to use!
  • Shows Customer Info
  • Has The Option To Connect Salesforce
  • The Ai feature
  • The Call Transcript Should Be An Option To Turn Off
  • Customer Clarity
  • Customer Info
Was a company choice

Do you think Dialpad Ai Voice delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

Dialpad Talk is very efficient for our business however the latest updates and tech issues could be improved