Good quality business Voip phone
October 26, 2022

Good quality business Voip phone

Buck Martin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

I use the mobile app almost exclusively for my business. The ability to automatically log calls in HubSpot is a huge time saver. Departments are a nice feature, but the requirement to have three user accounts to upgrade to Pro is frustrating when I only need one user account. Other than that the support and call quality is good.

Pros

  • Voip calling
  • transcribing calls
  • call routing

Cons

  • It's expensive for the Pro account, which is required for most features
  • Text messages are hard to find in HubSpot since they don't show up under the contact's activity feed
  • HubSpot integration
  • Automatic call logging saves time
Both options are expensive.

Do you think Dialpad Connect delivers good value for the price?

No

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

No

Well suited for business owners that aren't budget constrained. The most useful features are not available with the basic plan.

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