Dialpad is the best VOIP ever!
February 09, 2023

Dialpad is the best VOIP ever!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad has been the only mode of communication that I have with my boss and with their clients. As compared to the previous VOIP tool that I used, Dialpad was more dynamic, more reliable, and more flexible. It is very user-friendly, I didn't need much training to use this tool as it is intuitive, and the simple interface helps me do my work every single day. Moreover, whenever there's an issue with it, the customer service line is accessible and its reps have always went above and beyond to help me.
  • intuitive design
  • great after-sales service
  • straightforward functions
  • if i could only customize the ring tone, that would be great
  • conference call
  • voice message transcription
  • block feature
  • reliability
  • accessibility
  • ease of use

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

It is a reliable tool that helped me reach out to our clientele with speed and ease.

Dialpad Ai Voice Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
10
Message alerts
9
Business SMS/External Messaging
10
Online Fax
Not Rated
Voicemail Transcription
8
Mobile app for iOS
Not Rated
Mobile app for Android
10
High quality audio
10
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated