Dialpad: Solid Phone System Enhanced by AI, Automations, HD Quality Voice and Great Customer Service!
January 30, 2023
Dialpad: Solid Phone System Enhanced by AI, Automations, HD Quality Voice and Great Customer Service!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
Dialpad was our choice when we were looking for a reliable
and feature-rich option for businesses with remote teams looking to improve
their communication capabilities. It has offered us HD quality voice, providing
clear and concise communication for all our team members. It’s super reliable
and we haven’t had any major concerns regarding its connection, ensuring that
calls are never dropped and important conversations are never missed. The
system also includes a variety of useful features such as call forwarding,
individual voicemail, and call recording, making it easy to manage and organize
all business communications. I would recommend it to any business looking for a
quality phone system.
and feature-rich option for businesses with remote teams looking to improve
their communication capabilities. It has offered us HD quality voice, providing
clear and concise communication for all our team members. It’s super reliable
and we haven’t had any major concerns regarding its connection, ensuring that
calls are never dropped and important conversations are never missed. The
system also includes a variety of useful features such as call forwarding,
individual voicemail, and call recording, making it easy to manage and organize
all business communications. I would recommend it to any business looking for a
quality phone system.
- HD Quality Voice
- IVR Custom Menu Options
- Remote Teams Connection and Management
- Call Recording
- Transcriptions in real time
- Hubspot Integration
- Zapier Integration
- Granular permissions for admin/regular users
- Hubspot Integration Fields Management
- Can be a bit Pricy for New Features
- Hubspot and Zapier Integrations
- HD Voice Quality and Connection Reliability
- Fully automated IVR Menu
- Self service individual account settings
- Video training and onboarding tutorials
- We have dramatically reduced the number of IT tickets due to poor connections
- Our customer base expanded by using local numbers feature
- Never missed a customer as call drops are now very rare
Dialpad might not be the cheapest option, however, when it comes to reliability is top notch, other phone system providers may
offer a comprehensive suite of services unifying CRM, Chat and Phones. Where Dialpad excels is the adoption of Artificial Intelligence for several of its services, likewise, its API is set to work with Zapier and other automation platforms, which expands even further its features.
offer a comprehensive suite of services unifying CRM, Chat and Phones. Where Dialpad excels is the adoption of Artificial Intelligence for several of its services, likewise, its API is set to work with Zapier and other automation platforms, which expands even further its features.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes