A great safe way to connect with your community!
March 08, 2022

A great safe way to connect with your community!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Discord (free)

Overall Satisfaction with Discord

Discord is a great place for fans to connect, hold polls, contests, make announcements, and the like. I use it, in particular, to notify fans when I'm about to go live, when I'm marketing something, and when I need to check in with my moderators off steam. I also use it to connect to other streamers in the community.

Pros

  • Connecting fans.
  • Organize the chat.
  • Notify community members.
  • Create video and audio calls without giving out personal information.

Cons

  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
  • Connecting fans off stream with the artist.
  • Announcing live streams with my audience.
  • Connecting via voice with other creatives and moderators.
  • Positive impact: A new way to connect with fans.
  • Positive impart: a new way to get to know fans on a deeper level.
  • Positive impact: A new way to stay clear and organized with communication.
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

Yes

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Yes

It's really created when you want to voice something to many people at once without being a massive mess of a chat room. It's a great place for people to find support without having personal information involved. It's limited sometimes with certain features at the free limit. I wish there were more tips from the company as to how to grow Discord and best practices.

Discord Feature Ratings

Task Management
10
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
8
Mobile Access
10
Search
9
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
3
Audio files
4
Document collaboration
8
Access control
8
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Comments

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