Item: Discord
Rating: 2
Author: Verified User

Overall Satisfaction with Discord

Use Cases and Deployment Scope

Mainly for general communication and socializing for members. There are really no business problems that are solved through this medium. Our main platform of work currently is MS Teams through the Outlook/MS suite which provides for all our needs. I would say Discord was short lived in our context.

Pros and Cons

Pros

Socializing
New discussion topics
Ease of reply

Cons

Unsure of how to upload
Too many sub categories
Members used it for other reasons

Return on Investment

It has been net neutral

Usability

For some of our older members it was more difficult to figure out how to use the interface and they felt it was still a bit clunky.

Alternatives Considered

Microsoft Teams and Slack

Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply @ a co-worker and find their line management and if they are available for chat or not.

Key Insights

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Did Discord live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Other Software Used

Microsoft Teams, Slack

Likelihood to Recommend

Because we currently use teams and I enjoy that over Slack, Discord, and etc it has been best for our work place. I would say Discord has been helpful to socialize and manage fun, random, general things but overall the benefit has been mainly to keep members, employees, and general public entertained.

Discord Feature Ratings

Comments

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I think Discord was ok but Teams worked better

Software Version