Item: DonorPerfect
Rating: 10
Author: Alan Raisman

Overall Satisfaction with DonorPerfect

Use Cases and Deployment Scope

DonorPerfect is our donor management system. We use DonorPerfect to track all donations that come into Keystone Opportunity Center, and use DonorPerfect when doing mailings to donors. We also tie in with Constant Contact to show what donors open emails in their donor record.

Pros and Cons

Pros

Reporting.
DPMobile phone application.
Ease of updating information.

Cons

Quick access to information on other screens outside of the main screen.
Provide a favorites list of tools used, and allows us to hide tools we don't use.
There's occasional crashing of the site, which is either an issue of DonorPerfect or our internet, we're not sure which.

Return on Investment

DonorPerfect allows me to see the list of gifts over time.
DonorPerfect allows me to easily see donations in a given month compared with that same period of time years before.
DonorPerfect allows me to get and update contact information for my donors quite easily.

Likelihood to Recommend

I love that I can create codes easily and run reports based on campaign, class, solicitation or sub solicitation. I can also easily update donor records and pull reports easily.
I dislike that I have so many options (I know, hard to believe!). I would prefer to have favorite buttons and favorite links so that I can easily access the tabs I want, rather than have everything that I don't use currently at my disposal.

Comments

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DonorPerfect provides easy reporting!