Item: Dotloop
Rating: 10
Author: Mallorie Kragt

Overall Satisfaction with Dotloop

Use Cases and Deployment Scope

We currently use Dotloop as a way to connect buyers and sellers to their agents and other affiliates without having to leave their homes. We send purchase agreements and other documents that need to be signed to them via email and they are able to sign wherever they are.

Pros and Cons

Pros

Ease of use
Reliability
Convenience
Security
Privacy

Cons

Uploading information from the MLS on the phone app
Being able to separate loops when a purchase doesn't go through
Search capacity when loops are archived

Return on Investment

Return on investment has been tenfold.
The cost of electronic signatures versus having to drive to a client
Being able to serve the needs of my clients from out of state

Support Rating

Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.

Key Insights

Do you think Dotloop delivers good value for the price?

Yes

Are you happy with Dotloop's feature set?

Yes

Did Dotloop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dotloop go as expected?

I wasn't involved with the implementation phase

Would you buy Dotloop again?

Yes

Other Software Used

DocuSign

Likelihood to Recommend

I use Dotloop whenever I get a new client and use it as a way to track what forms have been signed and what part of the process we are in. It's very nice to be able to send someone a document that needs to be signature verified and they're able to sign it in their car, at work, or anywhere. There is a certain demographic that does not have a great trust in electronic signature programs so they tend to be more of a pen and paper type situation.

Comments

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Dotloop doesn't make you jump through hoops