Useful research tool
April 09, 2025

Useful research tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Dovetail

research repository, video transcription , everytime we will import our video to Dovetail, generate transcript, and use it to tag important insights and themes. It's been super helpful.

Pros

  • Video snippet
  • Tagging themes
  • Synthesize insights

Cons

  • Navigation: navigation seems to get more messier with the new design
  • AI: it's confusing and overwhelming sometimes for AI detect snippets. e.g. I didn't get the flow to accept AI suggested snippets and actually lost several tagged snippets
  • time saving to get insights
  • time saving to get persuasive customer quotes and videos
transcription is useful. AI highlight UI is confusing. AI search also didn't seem to work well.
we add other non-researcher to Dovetail for them to view videos
navigation could be confusing sometimes, especially when there are many team projects but I only care about my projects
  • Notion
I work at Notion and we could also save our docs within Notion

Do you think Dovetail delivers good value for the price?

Yes

Are you happy with Dovetail's feature set?

Yes

Did Dovetail live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dovetail go as expected?

I wasn't involved with the implementation phase

Would you buy Dovetail again?

Yes

Overall we have used it for our projects and save a lot of time for data analysis and video editing

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