Dovetail saves so much time and makes me better at my job

As the sole researcher in a product team with around 10 designers, Dovetail helps me to significantly cut down the time to synthesise and manage insights, meaning I can support more research. The tagging and highlights functionality is essential for reporting, as it allows for easy creation of clips and video reels that bring the users' voice to life for stakeholders across the business.

I came to Dovetail initially for the automated transcription and the clustering features, which save so much time. More recently, the AI search is particularly useful when looking for insights across projects. Instead of searching manually through projects and transcripts, you can easily put your hand on the perfect quote.

Using Dovetail insights to quickly pull together insights and findings that others can quickly read, instead of only communicating via presentations and decks, has improved engagement with research. The centralised repository has made it easy for me to provide insights on an adhoc basis - when a request comes through for evidence I can surface relevant insights much more efficiently, helping my teams to move ahead with decisions