Dovetail review
March 06, 2026
Dovetail review
Score 7 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Dovetail
I’m a product designer and I used to analyze video call registrations. These are mainly sales calls or usability tests. My product is in early stages so understanding my user needs and pains is very important for me. We need to find the market fit. Sales calls are a lot, use cases are all very different. It’s not easy to map them all out and find patterns
Pros
- Highlighting and tagging sentences in transcripts
- Allowing to change and merge tags
- Group by tag small video clips and transcripts to have a quick overview
Cons
- Ai features are still not as good as other tools. I think it’s not handling well big context length. Notebook LM was more precise in not skipping data when transcripts were a lot. Also extracting some transcripts and feeding them to Claude had more precise results
- Automatic highlighting with AI still isn’t working very well. Have to do it all manually anyways
- I hate every time I open a recording it’s in a small dialog and I have to add extra clicks to open it full page
- Improved decision making
I already discussed a lot AI features because I expect them to make my work faster. Right now as I mentioned they are still not helping. So I took time to experiment with them but positive impact was very low. Main use is taking a transcript and asking to sum up pains and needs of that prospect. Then I have to manually get that result and form my own report. Automatic reports don’t work very well, so much information is missed
This didn’t work out for me because since manual worked is still necessary I ended up exporting results and feeding them to a Claude project or skill shared with my org. This leads to higher quality results, is cheaper because we’re paying Claude anyways, and doesn’t imply particular extra work in my part
Do you think Dovetail delivers good value for the price?
Not sure
Are you happy with Dovetail's feature set?
No
Did Dovetail live up to sales and marketing promises?
No
Did implementation of Dovetail go as expected?
No
Would you buy Dovetail again?
Yes
Comments
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