Excellent file-based workstation backup with unlimited storage option
June 21, 2021

Excellent file-based workstation backup with unlimited storage option

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Druva Cloud Platform

Druva inSync is used for backing up our entire fleet of workstations. Some of our engineers have terabytes of data stored on their workstations, and some engineers have both a desktop and a laptop. These include CAD files, analysis results, and many other files spanning a large range of engineering applications. Prior to deploying Druva, all of this data was at risk. We even had a few instances of paying for data recovery services, which were very expensive. Additionally, any time we replaced a computer it would take lots of Service Desk time to transfer all of the right data. When people started working from home, these issues went from a concern to a nightmare. People needed to take desktops home, increasing the likelihood of failures due to transport. Now, in addition to solving the above problems, users are able to restore files that they accidentally delete (this happens more than you would hope). Druva has reduced the amount of support our users need and has increased their productivity as a result. Keeping workstation data safe can be invaluable in engineering situations where data must be local to the workstation for adequate performance.
  • Easy to deploy with a broad range of deployment software
  • Covers Windows, macOS, and Linux
  • Offers an unlimited storage option
  • Admin portal is easy to use
  • Users must log in to the Druva agent when it is first installed. A zero-touch option would be nice to make adoption faster.
  • The product does require an agent to be installed on each client. A clientless option for on-prem workstations might be nice.
  • The admin interface is easy to use, but can be a little busy if you only have one of Druva's products.
  • We're protecting over 100TB of data
  • In 6 months we have avoided more than 50 major support tickets due to self service restore
  • Computer replacement times are more than 25% shorter
We do not currently use Druva inSync for backing up any SaaS products, as we already had other backup products in place. Druva inSync is only used for workstation backups for us. As stated elsewhere in my review, the admin portal can be a little busy when only using one aspect of the product. All of the other options still show up despite not being active.
When we first deployed Druva inSync to our workstations, a large number of people didn't act on, or possibly even read, the announcement email we sent (sound familiar to anyone?). The reporting that Druva inSync makes available allowed us to slowly escalate our outreach efforts in a targeted fashion. Within a few weeks we were backing up more than 90% of our workstations, and we're now at about 98%.
We looked at a few other products like the Veeam Agent (using on-prem storage) and Carbon Black. Those two examples fall into two categories as far as shortcomings for us. On-prem storage solutions like the Veeam Agent tend to be expensive unless the scale is already extremely large. Products like Carbon Black (at the time at least) did not offer an Unlimited Storage option, which is a no-go if some users have multiple terabytes of data.
The initial setup was fairly quick, though we encountered an issue specific to our environment that required their support team to resolve. We had it deployed to our production workstations about two months from purchase, though it would have been about one month if we had not encountered that issue mentioned above.

Do you think Druva Data Resiliency Cloud delivers good value for the price?

Yes

Are you happy with Druva Data Resiliency Cloud's feature set?

Yes

Did Druva Data Resiliency Cloud live up to sales and marketing promises?

Yes

Did implementation of Druva Data Resiliency Cloud go as expected?

No

Would you buy Druva Data Resiliency Cloud again?

Yes

Druva inSync is perfect for scenarios where end-users keep a lot of data on their workstations and if you want to give them the ability to restore that data themselves. For users who only keep office documents and small files, other products are likely better suited to the task. Additionally, if files are often shared between workstations, there are other ways to back up those shared files (such as storing them centrally). Lastly, this is a file-backup product: It is not for restoring a Windows installation onto bare metal.