1. Home
  2. Authentication Systems
  3. Cisco Duo Reviews
  4. User Review of Cisco Duo
Duo helps MFA authorization with a lightweight but robust app!
May 04, 2021

Duo helps MFA authorization with a lightweight but robust app!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Duo / Cisco Secure Access, by Duo

Through Duo / Cisco Secure Access, by Duo, we have a multi-factor authentication mechanism in place which helps in protecting our applications and data from unauthorized access by letting in only authorized users into our systems. Duo / Cisco Secure Access, by Duo, helps identify and confirm user accounts on VPNs, users using a private network in a remote work setup, and also gauges the device health in scenarios of a probable data breach attack. With remote work being the norm, users are on a VPN or without VPN, and we want to ensure our data and our enterprise apps have no access from outsiders who are not meant to see our data.
  • Quick multi-factor authentication setup and verification
  • Establishing device trust
  • Monitoring device health at regular intervals
  • Protection against threats like phishing
  • Pricing model can be simplified
  • With Cisco's acquisition, things are not so light weight but they come with a easy coupling of Cisco apps and Cisco's security measures
  • Not all users find it easy to set up multi-factor authentication on their mobile devices and one always needs to have the mobile devices by their side when previously it wasn't the case
  • Cisco's acquisition has certainly helped the enterprise app's architecture to be more robust
  • With Cisco acquiring Duo, integration activities for the application portfolio get a more secure standpoint
  • Easy to set up even though the user may want to access the systems on different devices--they're always having to go through Duo's multi-factor authentication
ROI has been qualitatively impressive, as with Duo / Cisco Secure Access, by Duo, integrating various apps on cloud makes us feel more secure than before. On-premises apps feel no different either. The zero-trust authentication process is really helpful in ensuring that system access is granted after full confirmation of user identity. The cost of having Duo / Cisco Secure Access, by Duo, on hybrid and multi cloud systems is reasonable given the tangible value it provides in terms of systems not being accessed by unwanted users and data security intact.
We're mostly on cloud and we have multi-cloud systems in places ranging from ones supported by Azure to the ones supported by AWS. Now all of our users are on remote networks and they either use VPN or they don't with their systems. With VPN, it becomes easier due to two reasons, one is that we use Cisco AnyConnect Secure Mobility Client and being a VPN, it is easy for our systems to track data. But on a private network, we're able to set contextual access rules and thus safe pass only valid users.
Good. Mostly needed when users need to be onboarded or change their mobile devices or change their laptops and are not easily able to go through the documentation that we have set up on our user onboarding pages.
When we first started using Duo / Cisco Secure Access, by Duo, the setup part wasn't so easy, as various users preferred different ways to do their multi-factor authentication and log into our systems. Also some users who are not daily users of our systems had the challenge of understanding how or why to use multi-factor authentication. Through various documents, and informational slides about data security, Duo / Cisco Secure Access, by Duo was able to educate our users and help them start using it in phase wise manner.
As we were on Cisco VConnect mobility client, we felt the ROI of using a Cisco auth client would be much better even though when we took this decision, remote working wasn't in vogue. That's the main business reason for going with Duo / Cisco Secure Access, by Duo--a preexisting relationship.
Duo's support for zero-trust authorization and contextual rules access has been very helpful in securing our data against any threats and been the reason for sticking with it.
The Okta Identity Cloud, IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
With Duo / Cisco Secure Access, by Duo, we were able to define device tolerance policies along with defining what apps the employees need access to to do their work in order to rule out data threats. Duo / Cisco Secure Access, by Duo, helped establish per-user and per-application contextual security policies. There is a zero-trust authentication practice followed by Duo / Cisco Secure Access, by Duo, which means any glitch leads to authorization not passing through and a need to authorize a protected access pass once more for the user.