Provide Exadata support!
Overall Satisfaction with Dynatrace
While Dynatrace is being used across the organization, I use it in support of a select department. We are using Dynatrace to assist in MTTR/MTTD and to alert ops teams of problems detected in the environment or with the application flows.
Pros
- Problem detections can be simplified with DTOne.
- Replaying of problem detection and resolution flows is helpful.
- Having visibility into the historic performance of hosts and ability to compare time periods against each other is useful for trending.
Cons
- We need support for Exadata appliances to have visibility into Oracle backend databases.
- Implementation of RUM broke some of our applications. Implementing monitoring tools should not break applications.
- Visibility of users who “own” resources in the DT console i.e., maintenance windows. It would be good to know what user created a maintenance window.
- Analysis is still underway for ROI as we complete initial use cases. This is handled by other departments within my organization.
The organization completed a review of the products and made a determination to select Dynatrace for the enterprise.
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