Provide Exadata support!
February 01, 2019

Provide Exadata support!

Tim Vaudt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

While Dynatrace is being used across the organization, I use it in support of a select department. We are using Dynatrace to assist in MTTR/MTTD and to alert ops teams of problems detected in the environment or with the application flows.

Pros

  • Problem detections can be simplified with DTOne.
  • Replaying of problem detection and resolution flows is helpful.
  • Having visibility into the historic performance of hosts and ability to compare time periods against each other is useful for trending.

Cons

  • We need support for Exadata appliances to have visibility into Oracle backend databases.
  • Implementation of RUM broke some of our applications. Implementing monitoring tools should not break applications.
  • Visibility of users who “own” resources in the DT console i.e., maintenance windows. It would be good to know what user created a maintenance window.
  • Analysis is still underway for ROI as we complete initial use cases. This is handled by other departments within my organization.
The organization completed a review of the products and made a determination to select Dynatrace for the enterprise.
Dynatrace is well suited for customer facing applications in large ecosystems with many dependencies. For some internal applications that are business facing, we have seen some lesser value in the product.

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