Excelling application monitoring and customer focused company
January 30, 2019

Excelling application monitoring and customer focused company

Jeffrey Shackelford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Application Performance Monitoring

Overall Satisfaction with Dynatrace

We use Dynatrace to speed detection of problems and resolution in addition to explore key user metrics and information in an easily digestible format

Pros

  • Always delivering new features based on customer requests
  • Anomaly detection “out of the box” so you know when parts of an application become slow or unavailible
  • Rich support for plugin and API integrations for flexibility

Cons

  • Ability to use the deep inspection of .NET and java objects to do counts and transaction tracking across application layers
  • Positive impact on finding problems we “didn’t know we had”. Other than a frustrated customer calling in before we had no way to know when specific users had issue. Now it is easily visible
  • Positive impact on bringing Dev and Ops together due to visualization of infrastructure to dev teams and application dehavior and user sessions to Ops
Because Dynatrace as a company shows true customer focus and is continually and rapidly delivering new features based on customer request

Dynatrace Feature Ratings

Comments

More Reviews of Dynatrace

  1. Home
  2. Observability Tools
  3. Dynatrace Reviews
  4. User Review of Dynatrace