Overall Satisfaction with Dynatrace
We are currently deploying and have a limited number of apps using Dynatrace. I am a manager in our Command Center and we are working towards centralising our alerting into our ETCC to have one function focused on receiving alerts, first call resolution, remediation, get root cause, and tuning our alerting.
- Dashboarding of apps/services and the ability to zoom in or zoom out to see what is transpiring with the service
- AI self-discovery is very Efficient and proving to be beneficial to our deployment
- Having professional services on site has been beneficial to the learning experience
- Licensing costs by agent
- Too early to tell, hoping it reduces operational impact and TTR
The end-to-end monitoring capabilities set it apart