e-automate Success
September 18, 2024

e-automate Success

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

We are a copier sales and service company that uses e-automate as our entire accounting system. We use it in conjunction with printanista to collect and bill meter reads for over 2000 machines in field. We also use it for purchasing supplies and parts and equipment as well as all a/r and a/p functionality.

Pros

  • billing
  • a/r
  • a/p

Cons

  • response time on help desk
  • reduced admin labor hours
  • automation of repetitive tasks
  • secondary and tertiary checks
Supports service department very well as well as keeping lease base managed for sales department
reduced labor hours
cloud
easier for the entire company to use
e-automate much better inventory and accounting functionality

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

Yes

Did implementation of e-automate go as expected?

No

Would you buy e-automate again?

Yes

e-automate is great for running a printer/copier dealership

Comments

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