e-automate Review
November 11, 2024

e-automate Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

We use e-automate as our ERP, it handles our customer base and service calls. We use it for equipment management and sales orders.

Pros

  • Sales Orders
  • Service Call history
  • Equipment Management

Cons

  • MobileTech
  • PO Processor
  • Notes in equipment records
  • More productivity in our admin department
  • Easier to manage supply orders
  • Easier to build equipment
This has made our contract management easier to handle, we find it easy to build and manage contracts.
It has made it easier to navigate through one system because we can cross reference items within e-automate.

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of e-automate go as expected?

I wasn't involved with the implementation phase

Would you buy e-automate again?

Yes

We have been able to use e-automate for service history and the ability to understand what parts have been placed into a machine prior to sending a tech out in the field.

Comments

More Reviews of e-automate

  1. Home
  2. Field Service Management Software
  3. e-automate Reviews
  4. User Review of e-automate