Worth the investment!
Overall Satisfaction with e-automate
Our business utilizes ECI for various functions, including service requests, accounts payable and receivable, and dispatch operations. ECI has proven to be an invaluable resource for our company, enhancing our workflow and enabling us to monitor every customer call regarding equipment issues. I highly recommend it to businesses of all sizes.
Pros
- Prompt phone support.
- Email responsive.
- Addresses problems in a fast matter.
Cons
- Friendly Account Statements.
- Save paper.
- Save Time.
Monitoring our customer contracts is crucial. We also appreciate the ability to maintain records for all prospective, existing, and past clients.
Maintaining accurate inventory records has significantly reduced the need for unnecessary trips to our warehouse.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of e-automate go as expected?
Yes
Would you buy e-automate again?
Yes


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