Item: eClincher
Rating: 1
Author: Marcos Ruvalcaba

Use Cases and Deployment Scope

eClincher was a good product until they decided to rescind their lifetime deal plan for AppSumo users. This is not only a bad practice but super unethical. [I believe that] they launched on AS, grabbed early adopter reviews to help boost their company, then they took away the lifetime deal blaming AppSumo instead of taking responsibility.

Pros and Cons

[In my experience] they know how to bait and switch users
[It's my belief that] the team is super unethical.
[In my opinion] their business model can't be trusted as they don't take responsibility.

Honesty with customers.
Do not blame AppSumo.

Return on Investment

Unethical.
Rescinded on their lifetime deal.
I would not do business with this company.

Alternatives Considered

I now use content studio and feedhive as an alternative to eClincher. These tend to be better solutions since eClincher rescinded their LTD from its users.

Key Insights

Do you think eClincher delivers good value for the price?

Are you happy with eClincher's feature set?

Yes

Did eClincher live up to sales and marketing promises?

Did implementation of eClincher go as expected?

Would you buy eClincher again?

Other Software Used

Deskera All in One, Flowlu, Zoom

Usability

Its usability was good until they changed their plans and stopped their LTD program for its early adopters who helped raise the tool by giving it positive reviews. I don't think eClincher is ethical in any sense based on the recent actions.

Support Rating

[In my experience,] due to the fact that they did a bait and switch on their plans and blamed AppSumo for the lifetime program ending is simply wrong. [I believe that] it's unethical to get support and reviews from their early adopters then take the plan away later.

Likelihood to Recommend

eClincher was a great tool until recently when they decided to rescind their lifetime deal plant their early adopters. Usually, LTD community platforms tend to add plans with more features in order to compensate for their early creations and thus leaving it open for the LTD community to opt-in to the newer plans or keep what they originally got. Unfortunately, eClincher completely stripped the lifetime deal and [in my opinion] blamed AppSumo, claiming the lifetime of the platform has ended since it's no longer supported in the AppSumo store... yet they continue to operate. So instead of taking responsibility, they blame AppSumo.

[In my experience, an] unethical bait and switch

Overall Satisfaction with eClincher