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Great, simple fax option, especially for remote employees!
July 30, 2018

Great, simple fax option, especially for remote employees!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with eFax

Our whole organization uses eFax to send and receive secure faxes. Security and protection of personal data is very important in the health industry and eFax fits the bill without the need of each employee (who all work remotely) to all have an actual fax machine.
  • Security is excellent and meets our needs. We don't use fax very often but when we do we know it will be secure.
  • Improved user interface. The old interface was clunky and non-intuitive. The recent update made using eFax so much better and simpler.
  • No need for a fax machine! eFax sends a digital version of a document (that can be scanned in if needed). Uploads and downloads are both very simple.
  • Since the updates to the UX, I don't have many negative things to say.
  • Minimal - this is just a basic necessity of doing business so an expense that can't necessarily be avoided. But its not a big cost center for us and doesn't generate revenue.
This has worked very well for our remote employees, so they can have access to a fax option without needing a fax machine. If an organization is in a central location with an office and fax machines on site, there may not be as much of a need, though it would still work and be an effective option.

eFax Corporate Feature Ratings