Potential is there!
Updated July 10, 2025

Potential is there!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emarsys

Marketing automation via email, web and app to support lead generation and engagement of our customers through personalized recommendations on every channel. This message needs to be consistent through every channel to provide right message on the right time for every customer that uses our services.

Pros

  • Marketing automation
  • Intuitive UI
  • Reduce manual workload

Cons

  • Integration via API
  • Using Market standards
  • Automation in general
Because Emarsys does not provide API integrations it is less suitable for complex integration scenarios. Also the Web extend solution is not adjustable which makes it hard to integrate it in an existing environment with web solutions already in place.

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