Feedbacks on Emplifi
October 20, 2025

Feedbacks on Emplifi

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics
  • Dashboard
  • Content
  • Publishing
  • Listening

Overall Satisfaction with Emplifi

Publishing and meaurement for both central social media regular posts and campaigns.

Pros

  • Analytics function with the dashboards.
  • The definitions of different metrics.

Cons

  • Sentiment analytics could be improved by more accurating results and more channels to cover.
  • Emplifi has a great potential if we include the paid social there which will be highly connected to ROI.
Great measurement and publishing functionalities. Great potential to include paid social. Great potential to connect to our PowerBI dashboards.
A better tool in terms of measurement

Do you think Emplifi delivers good value for the price?

Not sure

Are you happy with Emplifi's feature set?

Yes

Did Emplifi live up to sales and marketing promises?

Yes

Did implementation of Emplifi go as expected?

Yes

Would you buy Emplifi again?

Yes

Emplifi is well suited to our daily operations of our organization's communications function. From central perspective, we can easliy have an overall view of all the markets' social media status and performance. We're also keen on how to include our paid social campaigns into Emplifi.

Emplifi Feature Ratings

5.5
Boolean keyword searches
7
Filtering out noise/spam
7
Sentiment analysis
3
Broad channel coverage
5
8.0
Content planning and scheduling
8
Audience targeting
7
Content optimization
8
Workflow management
9
7.0
Automated routing and prioritization
8
Bulk actions
6
7.5
Content marketing
8
Campaigns and promotions
7
6.3
Twitter
6
Facebook
7
LinkedIn
7
Instagram
7
Pinterest
5
YouTube
6
8.0
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
8
8.0
Role-based user permissions & privileges
8
Mobile access
8

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