Review
August 30, 2023

Review

Francesca Falchi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics
  • Dashboard

Overall Satisfaction with Emplifi Social Marketing Cloud

I use dashboards to have a quick overlook of our organisation's different social media accounts. I like that I can automate a weekly/mothly report and have it delivered to my inbox!

Pros

  • automated reports
  • detailed dashboards
  • content overview

Cons

  • I'd like to be able to download dashboards as PPT, not only PDF or spreadsheet
  • dashboards
  • content
  • cost efficiency through automation of reports
I had a question last week, I emailed support and the answer was quick and helpful (form ...)

Do you think Emplifi delivers good value for the price?

Not sure

Are you happy with Emplifi's feature set?

Yes

Did Emplifi live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emplifi go as expected?

I wasn't involved with the implementation phase

Would you buy Emplifi again?

Yes

Perfect for an organisation that manage multiple accounts. maybe not my first choice for social listening.

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