Great tools for functional users; much more improvement for technical integrations and infrastructure
October 03, 2018

Great tools for functional users; much more improvement for technical integrations and infrastructure

"Hill" Lingshan Xiong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

At Florida International University, we are currently using EMS to manage non-academic spaces. After 2 years implementations, the Phase I went live on August university-wide this year with 9 units. Phase II will start soon in the target to onboard all other units within the university as well as academic spaces.

Pros

  • Excellence in visualizing and managing multiple spaces
  • Streamlining the lifecycle of reservation
  • Great involvement from different teams to ensure the success of customer's implementation

Cons

  • Much more APIs to provide the integration in the 21st-century trending
  • Transforming Desktop client to the web-based application
  • Amplifying security level within desktop client
  • Centralized the space management within our university
We are currently using Campus Solutions for academic space management.
Integration, integration, integration!
Cannot have much input for functional sides; but from technical perspective, it is limited.
It is easy to use in small-scale aspect and no need to deal with the segregation of duties;
It is difficult to integrate with other systems; it is impossible to implement the segregation of duties for System Administration items.

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