Can Do with Encompass
November 23, 2016

Can Do with Encompass

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Encompass is used by the mortgage department. The customization of this system helps us to tailor to our specific needs and products.
  • It's nice to have options when we have questions to be able to online chat or call a live person depending on the immediate need.
  • Compliance is key in this industry and their compliance engine helps to keep our staff in line with updates on a national level.
  • Construction lending is difficult at best with this system.
  • We were able to move from paper files to completely paperless with minimal disruption and it is nice to be able to pull up a file and view the documents immediately.
It's a wonderful system for the main types of mortgage lending. The niche products are harder to work with.