Encompass Admin User's Review
January 03, 2017

Encompass Admin User's Review

Jody Adray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Every department uses some factor of Encompass - from data entry to start a loan, to extracting data to create dashboards, reports, and financials.
[It] needs more flexibility to achievereal-timee data in some areas.
  • Encompass is extremely customizable.
  • Very supportive with any issue that arises from data entry to system issues, to representative assistance. They are always there.
  • Always striving to be better.
  • E-disclosure system at times is clunky for admin use.
  • E-sign portal still has issues.
  • With customizing our Tolerance Cure tracking we were able to find where we were bleeding, create a fail safe and tracking and decreased our cures by 50% or more in just 2 months of tracking.
Have not used anything else
Creating a operation flow from front end user to post close is getting easier and easier with the new integrations and customizing that is available or coming soon.