Encompass Admin User's Review
January 03, 2017

Encompass Admin User's Review

Jody Adray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Every department uses some factor of Encompass - from data entry to start a loan, to extracting data to create dashboards, reports, and financials.
[It] needs more flexibility to achievereal-timee data in some areas.

Pros

  • Encompass is extremely customizable.
  • Very supportive with any issue that arises from data entry to system issues, to representative assistance. They are always there.
  • Always striving to be better.

Cons

  • E-disclosure system at times is clunky for admin use.
  • E-sign portal still has issues.
  • With customizing our Tolerance Cure tracking we were able to find where we were bleeding, create a fail safe and tracking and decreased our cures by 50% or more in just 2 months of tracking.
Have not used anything else
Creating a operation flow from front end user to post close is getting easier and easier with the new integrations and customizing that is available or coming soon.

Comments

More Reviews of Encompass from ICE Mortgage Technology