Encompass 360
March 03, 2017

Encompass 360

Bruce Fielder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Encompass is the backbone of our mortgage lending operations. We use the software to enhance our mortgage lending process and to remain compliant in an ever-changing environment. This LOS is very robust and has many features. The customizability of the software allows us the flexibility to do business our way, but remain compliant and profitable.
  • The Mavent Compliance Review helps us maintain compliance.
  • The Document System is great for us in helping us prepare our disclosures and closing packages, keeping us compliant and allowing us to add our own customizable forms.
  • The software has the flexibility to add your own business rules as needed to customize the experience for your organization.
  • Construction lending is lacking, but it is improving and we hope the new additions will provide a better solution than in the past.
  • The e-sign process could be tweaked to allow borrowers to mark selections on certain forms and thus allowing those forms to be electronically signed, instead of having to be printed and wet signed after making their selections.
  • Speeds could be increased. There tends to be some slowness, depending on the time of day and day of the month.
  • Compliance
  • Technical Documentation
  • Customizable
Ellie Mae is head and shoulders above their competition.
All in all, Encompass is a great tool to have in your arsenal for today's compliance-driven industry. We wouldn't lend without it.