EnterpriseIQ is built for manufacturing companies
October 29, 2015
EnterpriseIQ is built for manufacturing companies
Score 7 out of 10
Vetted Review
Verified User
Software Version
2013 SP2
Modules Used
- CRM
- Doc Control & Workflow
- Finance & Accounting
- Inventory and Warehouse Management
- MES
- MRP
- Preventive Maintenance
- Production Planning and Scheduling
- Quality Management
Overall Satisfaction with EnterpriseIQ
EnterpriseIQ is used throughout our companies, which are separated by Eplants. It is used by nearly all of our departments in one aspect or another, and we're looking to implement more features throughout the company as a whole to streamline processes and increase efficiencies. As a manufacturing company, flexibility in scheduling and inventory management is a vital piece of our day to day operations, and EnterpriseIQ typically provides us a solution.
- As a manufacturing company, Inventory Control has to be at the top of the list. The inventory module provides flexibility, but also tracks any move that is done to inventory.
- RealTime allows our users to see the status of a machine or production run from anywhere. This also allows us to complete our production reporting process much quicker than we would without it.
- The quality modules across the board are pretty well thought out and very easy for end users to use. The layout of these modules are similar, so it makes it easy to understand and set up. Document Control is used every single day to route documents appropriately before being released.
- We have implemented Shipping Manager and been disappointed that it doesn't have anywhere close to all of the options and features allowed in UPS's and FedEx's own programs, which are free. This has meant that we continue to use the other two programs, as well as Shipping Manager.
- Their SER process of taking customers' suggestions to improve the product used to be a strength of the company, but recently, they changed this process for the worse, and it is evident by their comments that it is solely due to increasing the bottom line.
- Now, it can be difficult to get a response from IQMS regarding certain SERs, and usually confusing on what they do choose to develop or not.
- Their support team also used to be a big strength with quick responses. However, within the last year, we have had multiple support cases that stretched for months with little to no communication. It seems they have grown considerably without hiring enough support specialists to keep up.