Entrinsik Informer Review: "It's a great product, we couldn't get along with out it."https://www.trustradius.com/business-intelligence-biEntrinsik InformerUnspecified8.2841012014-04-16T22:19:15.925Z
Overall Satisfaction with Entrinsik Informer
We're using Entrinsik Informer here a Loras College pretty much across the whole organization. Before Informer we used Unidata paragraphs for reporting. These were nearly impossible for the end user to write so any time someone needed a report, they contacted us in Information Services. Now most of the reports can be written by end users. This saves a huge amount of time since most reports can be written by the end user now.
- Informer is really easy to use. Simple drag and drop functionality helps the end user build their reports.
- Entrinsik's support is exceptional. Any time I've ever called with a problem it was solved in a short amount of time.
- Connecting to multiple databases is a breeze.
- They need to bring back the functionality when searching for a report you just type in part of the name. That works great, but if you detail out of a report and then back out to the search results, the results are cleared and you have to re-type your search to get the results you had. This used to work before but with the newest update it does not.
We have not evaluated any other products. Previously we simply used Unidata to create report.
We have nearly 2,500 reports written - our institution relies heavily on Informer.
It works great for simple queries and reports, however there are a few occasions where it doesn't and we need to write a unidata program or use SPSS to accomplish the report the users is asking for. I wouldn't call this a limitation of Informer, I believe that this is simply the way the data is organized in Colleague and we need to find another way to accomplish the task.