We use Informer for almost all of our reporting and BI needs across the entire campus. We were struggling with reporting for many years and had not been able to find a good reporting solution until we found Entrinsik's Informer. It was easy to setup and easy to train our users how to run reports and write their own reports.
Informer was the best solution for reporting directly off of a multi-valued database. We researched other multi-valued reporting solutions and Informer was absolutely the best.
Entrinsik has been very responsive to product suggestions. In the early days of our adoption of Informer we had many suggestions and most of our suggestions have made it into the product.
When Entrinsik added the ability to report off of SQL based databases it opened up a whole new world for us. We have many different systems on campus and now most of them are connected to Informer. It is really nice to provide a single reporting solution for our end users.
The ability to schedule reports has been fantastic. Before we had Informer all reports were run manually. This has saved us a lot of time.
Being able to report off of multiple data sources in one report is extremely helpful. As mentioned before, we have quite a few different systems and there are times we need data from multiple systems and Informer handles this well. As long as the systems have a common key it is very easy to get data from multiple systems onto the same report.
Informers dashboard module is really nice but I would like to see additional functionality and visualizations added. For instance, our admissions office uses funnel reports and it would be nice to be able to use a funnel visualization to represent their funnel data.
Our need was to report off of a Multi-Valued database and at the time we found Informer there was not a viable other solution. We have been so happy with Informer we have not looked at other reporting tools since we bought it. We are very happy with the purchase of Informer.
We have written thousands of reports using Informer. Our end users know how to use it and really like it. Many of them are able to write their own reports easing the report writing burden on our IS department. On top of the ease of use of Informer, Entrinsik is a great company to work with. They are very responsive when we need help with an issue and they work really hard to take our product suggestions and implement them in their software.
I found the Informer software relatively easy to setup. I would recommend taking time to evaluate what fields you want to "import" into the Informer mappings. Keeping the fields you import specific will help make sure that your end users are using the correct fields. It also helps to pay close attention to assigning validation tables to fields as you set things up.f
With Informer we are able to use it for most all of our reporting needs. There are a couple of instances when the report is complicated enough that Informer is not the best tool to use. Since the release of the dashboards we are able to move some of these more complicated reports to a dashboard but there are still a handful of reports that we use other tools for.
Overall we are very happy with Informer. It has absolutely changed our reporting capabilities for the better.