Overall Satisfaction with Entrinsik Informer
Entrinsik Informer is a powerful web-based ERP db operational reporting tool and business intelligence solution. Informer is used here at the University of Arkansas at Pine Bluff across all administrative offices to report on data contained in Ellucian Colleague. Informer is our primary real time data extraction and administrative reporting solution. Here at UAPB we utilize Informer hourly – almost around the clock. Using Informer's easy to follow UI and Informer's Live Excel features, the power of launching/executing created reports is moved to the person that needs the information.
- Immediately Informer’s LIVE Excel feature is a time saver. Users no longer have to wait for someone else to provide them with real-time data.
- Informer’s ability to link related Colleague tables together is what allows more data to be collected together on a single report.
- Entrinsik should provide at least some usage reports, including a report on reports, report usage statistics including most used and least used.
Entrinsik Informer was chosen because of it's real-time reporting capability from Unidata.
UAPB has created and uses well over 1000 different Informer reports. Besides having a lot vested into Informer - Nothing else better is available now.
Entrinsik Informer is not a what-you-see-is-what-you-get true free-form report designer like can be found in some other reporting solutions. However, Informer is the best data extraction and BI provider for Unidata ever. End users should not have to go to a technical report developer to just get a set of data. Informer provides the ability to deliver customized reports either scheduled or ad-hoc when and where they want utilizing widely accepted formats.
Entrinsik Informer Support
Always able to get acceptable solutions in reasonable time from friendly support staff.
Initial contact is always with knowledgeable person - not someone reading from a script trying to screen calls.
Thanks Entrinsik for being in tune with my needs.