Epicor ERP is Enterprise software for everyone
Updated September 07, 2022
Epicor ERP is Enterprise software for everyone
Score 8 out of 10
Vetted Review
Verified User
Software Version
Epicor ERP On-Premises, Version 10 or later versions
Overall Satisfaction with Epicor ERP
We utilize Epicor ERP in our entire organization, we utilize the MES portion to clock in and out employees, clock into jobs and claim time to different things like training and or indirect. We use it for accounting, HR, Purchasing, sales, and Estimating and almost all other facets of our business.
- Epicor does a lot of things and being such a massive software it's hard to talk about what it does well, but I would say from my perspective it is easy to manage and once set up it runs fairly consistently and has a good amount of uptime compared to previous versions.
- Epicor ERP is highly customizable and also has a new REST API that can be utilized to do even more than previous versions.
- Install is complicated and upgrading is a major event requiring all branches of your business to test and test and test some more.
- Support... It's kind of just ok, especially with more complex issues, a single call can drag out for months if they cannot find a fix right away.
- We have been able to grow our business with Epicor ERP and it has kept up and helped us maintain performance as we grow.
- Epicor ERP has paid for itself in the years that we have used it and it has so many features that our old ERP didn't.
As of the time we last used Profit key, Epicor was a massive upgrade and a lot more versatile. The difference Epicor has made in the business would not have been achievable with the old ProfitKey software we were using. I honestly don't know that there is a fair comparison as Epicor and ProfitKey are just on 2 different levels.