eSign Genie is a Robust, Cost-Effective E-Signature Solution
Updated January 31, 2021

eSign Genie is a Robust, Cost-Effective E-Signature Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSign Genie

Our law office uses eSign Genie to obtain electronic signatures from clients and other parties on legal documents; such as contracts, forms, and e-documents. The business problem that it addresses is getting important legal documents signed in a timely, cost-efficient manner in a way that is easy and convenient for the client or other parties. Previously, our law office would mail documents to a client or other party to sign and send back to us with a pre-paid return envelope. Our previous method of getting documents signed was slow and not cost-effective.
  • Cost of service.
  • Ease of use.
  • Better mobile phone signature capture.
  • Reduced postage costs.
  • Improved client satisfaction.
eSign Genie offers the same basic functionality as DocuSign at a fraction of the price. Both eSign Genie and DocuSign are easy to use and have a relatively intuitive interface on both the requestor and signer side of things. DocuSign's mobile signature capture platform is somewhat better and easier to use than eSign Genie's, but eSign Genie is constantly improving its platform and appears to be headed in the right direction.

Do you think Foxit eSign delivers good value for the price?

Yes

Are you happy with Foxit eSign's feature set?

Yes

Did Foxit eSign live up to sales and marketing promises?

Yes

Did implementation of Foxit eSign go as expected?

Yes

Would you buy Foxit eSign again?

Yes

eSign Genie is well suited for law firms, medical practices, and any other business that regularly needs to have documents signed because it is easy to use, cost-effective, and convenient for the signer. All signatures captured using eSign Genie are legally binding under Federal law, so they are essentially the same as an old-fashioned ink signature.

eSign Genie Support

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.