Overall Satisfaction with Esker Document Process Automation
All 5 of our franchises use TermSync for Accounts Receivable Collections. It has virtually eliminated our 90 past due column. The automated past due reminders drive our customers to the portal where they can view their account, print an invoice or make a payment.
- Sends out automated reminders
- Makes copies of invoices self service
- Makes online payments easy
- I really don't have any suggestions
- It has been very positive. It has freed up man hours to focus on these customers that need a little more attention