ETO fits your needs!
Ruth Luna | TrustRadius Reviewer
October 30, 2018

ETO fits your needs!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ETO by Social Solutions

ETO by Social Solutions is used by Proyecto Pastoral to track output and outcome data for the after school program, IMPACTO, the Academic Case Management for the IMPACTO program, and the Early Childhood Education Centers. We use the database to track enrollment and demographic information, as well as pre- and post- surveys taken by the programs. Additionally, the Academic Case Managers (ACMs) track student progress through a variety of 'TouchPoints' we've created that allow us to interact with the students and help them fulfill their academic goals. I highly recommend ETO for tracking this data, though taking into consideration that training in administration and reporting will be needed in order to efficiently use all (or many) of the aspects of ETO. Great database!
  • Being able to see dashboards for staff and each of the participants is great! It allows us to see at-a-glance information for each of the participants!
  • Grouping students into collections works great for us! It mirrors what we do in 'real life' and allows us to see groups of people at a time, rather than all participants in our 100+ participant program.
  • Customization has helped us tremendously! We are able to customize attendance values as well as custom demographic points that we want to track.
  • It takes a lot of training and understanding to be able to build a report for outputs or outcomes. Although it's improved its user interface and experience, it would be great to be able to do things 'simpler' when wanting to pull information out of the database.
  • It's definitely allowed us to keep track of data quicker!
Because of all the features that ETO has, it has been a slow roll-out in the organization and we're barely reaching the point where we're able to see the data of everything we put in neatly and in the way that we want. We're definitely starting to see the impact of our efforts.
We use the data that we pull out of ETO for funding reports and grant applications. It is definitely faster than waiting to quantify and analyze data we previously had on paper or Excel sheets, and thus allows us to get to the grant writing faster.
ETO by Social Solutions is well suited for Case Management. The touchpoints done for participants can be as simple or detailed as you want. Also, we found that the collections feature is great for our purposes and allows us to track cohorts or groups of participants.