EveryAction: Could be a lot better but it's the best thing we have for now
June 22, 2021

EveryAction: Could be a lot better but it's the best thing we have for now

Ag Argeros | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

EveryAction is used across most of our organization. We use it to create sign up forms for events, view reports, send emails, create lists, set up virtual phonebanks, etc. We also use integrations with Mobile America and Strive. EveryAction is how we collect most data about our audience.
  • It's nice to be able to schedule reports of online forms to send to your email.
  • Being able to save list searches in folder is helpful.
  • Being able to share saved searches with other user is helpful.
  • The UI is pretty unfriendly. Onboarding new staff into EA is a bit of a challenge due to this.
  • The customer service isn't great. Slow responses and sometimes difficult to get the answer you're looking for.
  • The Report Manager section is really annoying. It's not very straight forward, I wish it reports could update automatically to google sheets or something more user friendly.
  • Being able to create targeted lists based on certain parameters has been helpful for reaching out about specifics ask, such as signing up for an event or donating.
I'm new to the data team, but from my understanding it took a lot of time to get EA up and running. And we are still working around some of the quirks.
There's usually like 1 day out of the month that I notice any issues
EveryAction have been helpful in collecting data about our membership, in setting up events, in sending emails to or audience, and in creating targeted lists of contacts for outreach.

Do you think Bonterra Development + Digital delivers good value for the price?

No

Are you happy with Bonterra Development + Digital's feature set?

No

Did Bonterra Development + Digital live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Development + Digital go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Development + Digital again?

Yes

Asana, Sisense for Cloud Data Teams (formerly Periscope Data), The Civis Platform
EA can be useful for tracking signups to an event and sending emails to a list of people. EveryAction is less suited for tracking individual members or presenting data about our members.