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EveryAction captures and tracks every action - if your organizers will USE it!
May 16, 2022

EveryAction captures and tracks every action - if your organizers will USE it!

Jessi Ahart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

I use CRM to manage 2000+ contacts. The integrations with Zoom and Hustle mean that there is no data entry for event registrations and SMS. We use it for emails, including automations, as well as recording the work organizers do. I wish social media integrations were more functional. For small tight-budgeted nonprofit organizations like ours, the many of the additional paid features price points is too high.
  • Zoom integration
  • Email Automations
  • Parsing email lists
  • We need to be able to assign contacts to a specific organizer via bulk uploads
  • Hustle integration doesn't include all the details that would be useful; messaged by and results, for example
  • We were able to double our recurring fundraising year over year using this product
  • Using online actions, we boosted engagement online and the contacts list grew itself
The implementation of this product has been rocky. It was purchased and migrated by staff that then left the system without setting up the most practical hierarchies of codes and before the staff was trained. As a result, it is still grossly under-utilized by the majority of the staff.
EveryAction is very good at informing us about downtimes, which are rare and do not impact our work hours
Even imperfectly implemented, EveryAction has been responsible for improvements in the quality of our contacts list, fundraising using online action forms, and integrations with other applications. By embedding EveryAction forms directly onto our website and setting up automations, contacts receive immediate responses and are channeled to appropriate staff.

Do you think Bonterra Development + Digital delivers good value for the price?

Yes

Are you happy with Bonterra Development + Digital's feature set?

Yes

Did Bonterra Development + Digital live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Development + Digital go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Development + Digital again?

Yes

I was not involved in the selection process.
EveryAction is a versatile, flexible CRM that manages contacts, segmented lists, automations, and important integrations with other online apps. It does require training to fully utilize and may be complicated for a staff that isn't high-tech-literate/savvy.