F5 Big-IP is a good product
April 27, 2023

F5 Big-IP is a good product

Carl Fong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with F5 BIG-IP

Currently we have units at our main location and 2 at the collocation site
  • Load Balancing
  • IP detection
  • IP Blocking
  • Reducancy
  • Cost maintenance for education
  • For education cost
  • reduancy

Do you think F5 BIG-IP delivers good value for the price?

Yes

Are you happy with F5 BIG-IP's feature set?

Yes

Did F5 BIG-IP live up to sales and marketing promises?

Yes

Did implementation of F5 BIG-IP go as expected?

I wasn't involved with the implementation phase

Would you buy F5 BIG-IP again?

Yes

Best suited for education but in for us maintenance is a concern. We are a public agency

F5 BIG-IP Support

We contacted them and it was good
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
I don't think we purchase premium support
Yes, we had an issue with one of the F5 when it failed to cutover. However calling support it was resolved quickly