Five9 FTW
March 22, 2022
Five9 FTW
Score 9 out of 10
Vetted Review
Verified User
Software Version
Blended
Modules Used
- Five9 Dialers
- Five9 Call Recording
Overall Satisfaction with Five9
I use Five9 to make outbound calls to the accounts I manage. At times & when needed, I have the ability to conference multiple decision-makers into a call with ease & without needing to put current participants on hold. I'm able to easily & efficiently dial out to my accounts as well as make quick & immediate internal transfers.
- Internal Transfers.
- Call Screening.
- Setting call status Inbound/Outbound.
- Connectivity/Reliability.
- Call quality.
- Internal Call Transfers.
- Ability to quickly connect with customers.
- Resolve customer issues faster when with warm transfer.
Do you think Five9 delivers good value for the price?
Yes
Are you happy with Five9's feature set?
Yes
Did Five9 live up to sales and marketing promises?
Yes
Did implementation of Five9 go as expected?
Yes
Would you buy Five9 again?
Yes