Overall Satisfaction with Foglight
Foglight is used by our IT and Lit Support departments to manage in-house internal software, applications, documents review and production platforms, and hosted applications/files as well. It is used to monitor performance across all systems and platforms such that issues are easily prevented or combatted and do not lead to interruptions in productivity, particularly in the areas of document review, coding, and production.
- Integration with platforms
- Uniformity
- Pinpointing of issues
- There are not many problems with this product
- Limited ability to use Foglight itself to solve problems it identifies
- Positive - near instant alerts help combat potential problems quickly
- Positive - minimizes business interruption
- Positive - limits disruptions to productivity
- Oracle
We were previously using Oracle to monitor resources across servers and networks. In general, that product was alright but the Foglight alerts are far superior to Oracle. The business goal of using Foglight is really to minimize business interruption costs so the faster and more noticeable the alerts, the better the product is at solving our problems.