Overall Satisfaction with Fonality
Fonality is a totally web-based PBX. We don't need phone lines, a server, or even a single physical location. Anywhere there is an internet connection is enough. PBX services are bundled with SIP trunks for one low fee per user. It has lowered the costs of our telephony significantly.
- Eliminates the need for separate phone lines, SIP trunks, and PBX
- Their HUD display on the PC is invaluable for seeing what calls come in for everyone and for doing transfers
- Excellent customer service
- Initial implementation can be slightly rocky