I like Frame.io a lot Heres where Id like to see improvements.
October 30, 2025

I like Frame.io a lot Heres where Id like to see improvements.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Frame.io

Our team uses Frame.io for internal and external stakeholder reviews. We need an easy-to-use tool that allows for subscribers and non subscribers to access links and share with other teams.

Pros

  • (V3) Version stacking
  • (V3) Link sharing
  • (V3) Interface friendliness and navigation

Cons

  • V4's interface is confusing with version stacking and comparisons. I feel as though the drag and drop stacking function is not as seamless and responsive as V3.
  • V4's Link sharing is buggy. I'll see the green message confirmation of "link copied", when, in fact, nothing is on my clipboard.
  • When receiving a new share link to comment on, Frame.io player often refreshes itself and sends the video player to the beginning. This will make me lose my progress when reviewing. I would like to see this fixed, either by a later entry time into the video player, or some kind of notification that it is safe to begin comments.
  • It's saved us time, giving us the ability to reinvest that time into our post team.
V4 is a step backwards in terms of intuitiveness. It struggles from over complication. The mobile app does not let you delete comments easily.

Do you think Frame.io delivers good value for the price?

Yes

Are you happy with Frame.io's feature set?

Yes

Did Frame.io live up to sales and marketing promises?

Yes

Did implementation of Frame.io go as expected?

Yes

Would you buy Frame.io again?

Yes

It works well for sharing and reviews. I feel it is less suited for deep storage, as the download function tends to be unclear on file size/type. This has definitely improved over time but I feel it's still inconsistent.

Frame.io Feature Ratings

File sharing
10
Annotations
10
Version management
6
Approvals
8
Mobile application
2
Variety of file types
10
Configurable and automated workflows
10
Audit trail
7
Real-time collaboration
7

Comments

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