Simple and user-friendly - great for a smaller organization or freelancer
Updated November 12, 2015
Simple and user-friendly - great for a smaller organization or freelancer
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with FreshBooks
FreshBooks is used by all of our employees to track their hours on software development projects. It allows these hours to be logged in one centralized location and then allows billing to take place efficiently. Invoicing is done through FreshBooks, and the invoices are sent by email. Most payment is done through PayPal.
- FreshBooks makes it easy to track hours for different projects and clients.
- FreshBooks makes it easy to call up reports about time sheets and projects.
- Invoices are easy to create.
- The interface is attractive and fairly user-friendly.
- It can be difficult to get things to bill just how you want because "staff rate," "task rate," and "project rate" can be a bit confusing.
- I'd like for there to be a way to program in a recurring time entry instead of manually entering for something I do every day.
- If you change the name of a client (for example if the company name changes or the name or contact info for your main contact changes), it automatically changes that in previously sent invoices - I'd rather previous invoices remain true to the information that was used at the time, so I know who I sent them to.
- Easier invoicing.
- Access to time sheet reports.
- Easy for employees to log hours.